产品概述Overview
数据是企业的核心资产，硬件故障、人为误操作、勒索病毒、自然灾害都可能导致数据永久丢失。理想时代数据备份与容灾服务基于 Restic、BorgBackup、Veeam、rsync 等成熟工具，为企业构建多层次、自动化的数据保护体系。我们不仅帮您「备份了」，更确保「能恢复」——定期执行恢复演练，验证备份数据的完整性与可用性。 Data is your most critical asset — hardware failures, human error, ransomware, and natural disasters can cause permanent data loss. Ideal Era's backup and disaster recovery service leverages mature tools like Restic, BorgBackup, Veeam, and rsync to build multi-layered, automated data protection. We don't just backup — we ensure recovery works through regular restore drills validating data integrity and availability.
服务覆盖文件服务器、数据库（MySQL/PostgreSQL/SQL Server/Oracle）、虚拟机（VMware/Proxmox/KVM）、云主机（阿里云/腾讯云快照策略）等全场景。根据业务重要性分级制定备份策略，核心系统实现 RPO < 1 小时、RTO < 4 小时的容灾目标。 Coverage includes file servers, databases (MySQL/PostgreSQL/SQL Server/Oracle), VMs (VMware/Proxmox/KVM), and cloud instances (Alibaba/Tencent snapshot policies). Tiered backup strategies based on business criticality — core systems targeting RPO < 1 hour and RTO < 4 hours.
核心功能Core Features
- 自动化定时备份：按日/周/月策略自动执行，支持增量备份与永久增量（Synthetic Full），节省存储空间。Automated Scheduled Backup: Daily/weekly/monthly policies with incremental and synthetic full backups to save storage.
- 数据库热备份：MySQL binlog 增量、PostgreSQL WAL 归档、SQL Server 事务日志备份，不中断业务。Database Hot Backup: MySQL binlog incremental, PostgreSQL WAL archiving, SQL Server transaction log backup — zero business interruption.
- 虚拟机备份：VMware/Proxmox/KVM 虚拟机快照级备份，支持整机恢复与单文件级恢复。VM Backup: Snapshot-level backup for VMware/Proxmox/KVM with full machine and file-level restore.
- 异地容灾：备份数据自动同步至异地机房或云存储（阿里云 OSS / 腾讯云 COS / AWS S3），遵循 3-2-1 备份原则。Geo-Redundant DR: Automatic sync to off-site data centers or cloud storage (Alibaba OSS / Tencent COS / AWS S3) following the 3-2-1 backup rule.
- 加密与去重：AES-256 加密存储，源端/global 去重技术，降低 50%+ 存储占用。Encryption & Deduplication: AES-256 encrypted storage with source/global deduplication reducing storage by 50%+.
- 一键恢复：Web 控制台或命令行一键恢复至指定时间点，支持异机恢复与裸机恢复。One-Click Restore: Web console or CLI restore to any point in time — supporting dissimilar hardware and bare-metal recovery.
- 监控与告警：备份任务执行状态实时监控，失败自动告警（邮件/微信/短信），月度备份健康报告。Monitoring & Alerts: Real-time backup job monitoring with automatic failure alerts (email/WeChat/SMS) and monthly health reports.
应用场景Use Cases
- 勒索病毒防护：immutable 备份存储 + 离线副本，即使生产环境被加密也可从干净备份恢复。Ransomware Protection: Immutable backup storage + offline copies — recover from clean backups even if production is encrypted.
- 数据库误操作恢复：开发人员误删表、误执行 DROP 语句，通过时间点恢复（PITR）找回数据。Database Accidental Deletion Recovery: Point-in-time recovery (PITR) when developers accidentally drop tables or execute destructive SQL.
- 机房级容灾：主机房火灾/断电等灾难场景，异地备份副本支撑业务快速切换至灾备环境。Data Center-Level DR: Fire/power outage scenarios — off-site backup copies enable rapid failover to disaster recovery environment.
- 合规审计要求：满足等保 2.0、ISO 27001 对数据备份频率、保留周期、恢复测试的合规要求。Compliance Audit Requirements: Meeting MLPS 2.0 and ISO 27001 requirements for backup frequency, retention periods, and restore testing.
- 云主机数据保护：为阿里云/腾讯云 ECS 实例配置自动快照策略与跨地域复制，防止云服务商故障导致数据丢失。Cloud Instance Data Protection: Automated snapshot policies and cross-region replication for Alibaba/Tencent ECS instances.
价格方案Pricing Plans
价格按保护数据源数量与数据量分级。存储空间（本地 NAS 或云存储）费用另计。 Pricing tiers by protected data source count and volume. Storage (local NAS or cloud) billed separately.
| 方案Plan | 基础版Basic | 专业版Professional | 企业版Enterprise |
|---|---|---|---|
| 数据源数量Data Sources | ≤5 | ≤20 | 不限Unlimited |
| 保护数据量Data Volume | ≤500 GB | ≤5 TB | 不限Unlimited |
| 年费Annual Fee | ¥3,600¥3,600 | ¥12,000¥12,000 | 面议Custom |
| 备份频率Backup Frequency | 每日Daily | 每日 + 实时增量Daily + real-time incremental | 自定义Custom |
| 异地容灾Geo-Redundancy | — | ✓ | ✓ |
| 恢复演练Restore Drills | 年 1 次1/year | 季 1 次Quarterly | 月 1 次Monthly |
| RPO 目标RPO Target | 24h | 1h | <15min |
| 应急响应Emergency Response | 工作日Business days | 5×8 | 7×24 |
常见问题FAQ
什么是 RPO 和 RTO？What are RPO and RTO?
RPO（Recovery Point Objective，恢复点目标）指能接受的最大数据丢失量，如 RPO=1 小时表示最多丢失 1 小时内的数据。RTO（Recovery Time Objective，恢复时间目标）指从故障发生到业务恢复的最长时间，如 RTO=4 小时表示 4 小时内必须恢复业务。我们会根据业务重要性帮您设定合理的 RPO/RTO 目标。 RPO (Recovery Point Objective) is the maximum acceptable data loss — RPO=1 hour means at most 1 hour of data may be lost. RTO (Recovery Time Objective) is the maximum time from failure to business recovery — RTO=4 hours means business must be restored within 4 hours. We help set appropriate RPO/RTO targets based on business criticality.
备份数据存储在哪里？Where is backup data stored?
支持三种存储方式：本地 NAS/备份服务器、异地机房、云对象存储（阿里云 OSS / 腾讯云 COS）。推荐遵循 3-2-1 原则：3 份副本、2 种介质、1 份异地。专业版及以上默认配置异地副本。 Three storage options: local NAS/backup server, off-site data center, or cloud object storage (Alibaba OSS / Tencent COS). We recommend the 3-2-1 rule: 3 copies, 2 media types, 1 off-site. Professional and Enterprise plans include off-site copies by default.
如何防止备份数据也被勒索病毒加密？How to prevent backup data from ransomware encryption?
我们采用多重防护：备份存储设置 immutable（不可变）属性、备份账号与生产环境隔离、配置离线/air-gap 副本、启用版本控制保留多个历史版本。即使攻击者获取生产环境权限，也无法篡改备份数据。 Multi-layer protection: immutable backup storage, isolated backup credentials from production, offline/air-gap copies, and version control retaining multiple historical versions. Even if attackers compromise production, backup data remains untouchable.
恢复演练为什么重要？Why are restore drills important?
行业统计显示 30%+ 的备份在真正需要恢复时无法成功。原因包括备份配置错误、存储介质损坏、恢复流程不熟悉等。我们定期执行恢复演练，在安全环境中验证备份可恢复性，并输出演练报告。 Industry data shows 30%+ of backups fail when actually needed — due to misconfiguration, storage corruption, or unfamiliar recovery procedures. We conduct regular restore drills in safe environments, validating recoverability with detailed reports.
现有备份方案能否接管？Can you take over existing backup solutions?
可以。我们支持接管客户现有的备份脚本、Windows Server Backup、云快照策略等，评估后统一纳入监控平台，补齐异地容灾和恢复演练等薄弱环节，无需推倒重来。 Yes. We can take over existing backup scripts, Windows Server Backup, cloud snapshot policies, etc. — assess, unify under our monitoring platform, and fill gaps in geo-redundancy and restore drills without starting from scratch.